CROSS Warranty Information

In efforts to satisify all customer needs, we have laid our warranty policies in a clear manner. If any part of this warranty is unclear, please contact us and we will be able to aid you in solving your warranty issue.

CROSS Performance Product Warranty:
All CROSS products are covered under a 180 day manufacturer defect warranty from date of purchase. All warranties are included with your order when parts are properly installed and used under normal conditions. Parts used for racing or competition are warranted against manufacturer's decfets only. They are not warranted for wear of breakage under any other circumstances. CROSS recommends our customers to have installations done by CROSS authorized dealers otherwise warranty may be voided. CROSS reserves the right to void a warranty if we there is evidence of misuse, damage, or improper installation. All items that are covered under warranty are repairable and will require the customer or dealer to ship the item back for warranty inspection and repair. If the item needs to be replaced with a equivilant part, CROSS will notify the customer. Custom coilover set ups may NOT fall under the warranty program. Please contact us for further information. CROSS will then ship the item back to the customer free of charge. Customer may ship the item(s) however he/she prefers (i.e. overnight, two day air, etc.) but CROSS will ship back to the customer by ground shipping ONLY. Customer may pay the difference to the preferred shipping method.